Shipping policy

Last Updated: 29 August 2025

At The Fifth Watch, we aim to deliver your products quickly and safely. Please read the details of our shipping policy below.

Processing & Delivery

Orders are typically processed within 2–3 business days of payment confirmation.
Estimated delivery times provided at checkout are only estimates and not guaranteed.
Once your order has been shipped, you will receive a confirmation email with tracking details (where available).

Unless otherwise indicated at the time of purchase, shipping and handling fees are included in the product price.
Additional charges may apply for special delivery requests or international shipments.

Risk of loss passes to you once the carrier confirms delivery.
For loss or damage claims, you must notify us at hello@thefifthwaatch.com within 30 days of your purchase date. Claims made after this period cannot be accepted.
Replacement of products or credits for missing/damaged items are subject to investigation, which may include carrier or postal-service verification.
Repeated claims of undelivered merchandise may, at our discretion, result in refusal of further sales.

For any shipping-related questions, please contact:

The Fifth Watch
Email: hello@thefifthwaatch.com