Privacy policy

Last Updated:  29 August 2025

Welcome to Oil Craft Portal LLC trading as The Fifth Watch (“The Fifth Watch”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we look after your personal data when you visit our website (regardless of where you visit it from) and informs you about your privacy rights and how the law protects you.

Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy provides information on how The Fifth Watch collects and processes your personal data through your use of this website, including any data you may provide through this site when you purchase a product or service.

Controller

Oil Craft Portal LLC, trading as The Fifth Watch, is the controller and responsible for your personal data (collectively referred to as “The Fifth Watch”, "we", "us", or "our" in this privacy policy).

Contact Details

Our full details are:

  • Full name of legal entity: Oil Craft Portal LLC

  • Trading name: The Fifth Watch

  • Email address: hello@thefifthwatch.com

You have the right to make a complaint at any time to the relevant supervisory authority for data protection issues.

The Data We Collect About You

“Personal data” means any information about an individual from which that person can be identified. It does not include anonymous data where the identity has been removed.

We may collect, use, store, and transfer different kinds of personal data about you, including:

  • Identity Data: first name, last name, username, or similar identifier.

  • Contact Data: billing address, delivery address, email address, and telephone numbers.

  • Financial Data: payment card details.

  • Transaction Data: details about payments to and from you and other details of products and services you have purchased from us.

  • Technical Data: IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology used to access this website.

  • Profile Data: username and password, purchases or orders, interests, preferences, feedback, and survey responses.

  • Usage Data: information about how you use our website, products, and services.

  • Marketing and Communications Data: preferences in receiving marketing from us and third parties, and your communication preferences.

How Is Your Personal Data Collected?

We use different methods to collect data, including:

  1. Direct interactions – You may provide Identity, Contact, and Financial Data by filling in forms or corresponding with us by post, phone, email, or otherwise. This includes when you:

    • purchase products or services;

    • create an account;

    • subscribe to our service or publications;

    • request marketing;

    • enter a competition, promotion, or survey;

    • give us feedback or contact us.

  2. Automated technologies – As you interact with our website, we may automatically collect Technical Data about your device, browsing actions, and patterns through cookies, server logs, and similar technologies.

  3. Third parties/public sources – We may receive personal data from third parties and public sources.

How We Use Your Personal Data

We will only use your personal data when permitted by law. Most commonly, we use your personal data where:

  • We need to perform a contract we are about to enter into or have entered into with you.

  • It is necessary for our legitimate interests (or those of a third party) and your rights do not override those interests.

  • We need to comply with a legal obligation.

Disclosures of Your Personal Data

We may share your personal data with:

  • External third-party service providers (IT, hosting, administration).

  • Professional advisers (lawyers, bankers, auditors, insurers).

  • Regulators and authorities requiring reporting.

  • Third parties to whom we sell, transfer, or merge parts of our business or assets.

International Transfers

We may transfer your personal data outside the European Economic Area (EEA), GCC, Brazil, and the UK in connection with Oil Craft Portal LLC trading as The Fifth Watch.

Data Security

We use appropriate security measures to prevent your personal data from being lost, accessed without authorization, altered, or disclosed. Access is limited to employees, agents, contractors, and third parties who have a business need to know. They are bound by confidentiality obligations.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws, including the right to:

  • Request access to your personal data.

  • Request correction of inaccurate data.

  • Request erasure of your data.

  • Object to processing.

  • Request restriction of processing.

  • Request data transfer (portability).

  • Withdraw consent (where processing is based on consent).

Cookies Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They are widely used to make websites work efficiently, improve user experience, and provide information to website owners.

Types of Cookies We Use

  • Strictly Necessary Cookies – required for the operation of our website (e.g., enabling shopping cart and secure checkout).

  • Performance Cookies – help us understand how visitors use our website by collecting information such as which pages are visited most often.

  • Functional Cookies – allow the website to remember choices you make (e.g., language or region) and provide enhanced, personalized features.

  • Targeting/Advertising Cookies – record your visit to our website, pages visited, and links followed. We may use this information to make our website and advertising more relevant to your interests.

Managing Cookies

You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may not function properly.

Third-Party Cookies

Some cookies on our website are placed by third-party services (such as analytics providers or advertising partners) that help us analyze usage or deliver targeted advertising.

Glossary

Legitimate Interest: our business interest in conducting and managing The Fifth Watch to enable us to give you the best service/product and the most secure experience. We balance our interests against any potential impact on you and your rights before processing your data.